Your Trust Matters. So Does Your Data.
At Shubh ProPack, partnerships are built on trust, transparency and mutual respect, and that includes how we handle your information. This Privacy Policy explains what personal data we collect when you visit our website or work with us, why we collect it, how we protect it, and the choices you have.
We collect only what we need to respond to your enquiries, prepare quotations and deliver your packaging, and we never sell your personal data.
Policy Summary
- Shubh ProPack Pvt. Ltd.
- Website visitors, enquiries & customers
- Last updated: October 2026
- [email protected]
- +91-9624491845
Four Commitments We Keep
Only What We Need
We collect just the details required to answer enquiries, quote and fulfil orders.
Never Sold
We never sell, rent or trade your personal data to anyone.
Kept Secure
Your data is protected with technical and organisational safeguards.
You Stay in Control
Access, correct or delete your data, or opt out of emails, at any time.
What Information We Collect
Information You Share
- Name, company name and job title
- Email address and phone number
- Country and shipping address
- Product requirements, quantities and artwork
- Messages sent through our forms or email
Collected Automatically
- IP address and approximate location
- Browser and device type
- Pages visited and time on site
- Referring website or search term
- Cookie and similar technology data
From Business Dealings
- Order, invoice and payment records
- Shipping and customs documentation
- Bank details for transactions
- Feedback and quality communication
- CVs submitted for job openings
On this page
01. About This Policy
This Privacy Policy applies to www.shubhpackgroup.com, our enquiry and quotation forms, and the communication we have with visitors, prospective buyers, customers, suppliers and job applicants. Shubh ProPack Pvt. Ltd. (“Shubh ProPack”, “we”, “us” or “our”) is responsible for your personal data.
As we serve brands across India, the USA, the UK, Europe and other markets, we handle personal data in line with applicable laws, including India’s Digital Personal Data Protection Act, 2023 and, where relevant, the EU and UK General Data Protection Regulation (GDPR).
02. Information We Collect
Depending on how you interact with us, we may collect the following:
| Category | Examples | How We Get It |
|---|---|---|
| Identity & Contact | Name, company, job title, email, phone, country | Enquiry forms, quote requests, email, calls, trade events |
| Business & Order | Product requirements, artwork, quantities, delivery address, invoices | Quotations, Proforma Invoices, orders |
| Financial | Bank details and payment references (we do not store card numbers) | Payments and remittances |
| Technical & Usage | IP address, browser, device, pages viewed | Cookies and analytics tools |
| Recruitment | CV, qualifications, work history | Job applications sent to our HR team |
03. How We Use Your Information
- To respond to enquiries and prepare quotations, samples and Proforma Invoices.
- To manufacture, pack, ship and deliver your orders, and to handle export and customs documentation.
- To process payments, maintain accounts and meet tax, customs and legal obligations.
- To provide after-sales support and handle quality feedback or claims.
- To send product updates, catalogues or offers where you have agreed or where permitted by law.
- To improve our website, products and customer experience using anonymised analytics.
- To protect our website, business and customers against fraud and misuse.
04. Legal Basis for Processing
Where data protection law requires a legal basis, we rely on one or more of the following:
| Legal Basis | When We Use It |
|---|---|
| Contract | To prepare quotations and fulfil the orders you place with us |
| Legitimate Interests | To run and improve our business, respond to B2B enquiries and keep our website secure |
| Consent | For marketing emails and non-essential cookies; you may withdraw consent at any time |
| Legal Obligation | To keep records required under tax, customs, export and company laws |
05. Cookies & Tracking Technologies
Our website uses cookies, small text files stored on your device, to work properly and to understand how visitors use it.
| Cookie Type | Purpose |
|---|---|
| Essential | Required for the website, forms and security to function. These cannot be switched off. |
| Analytics | Help us understand visits and popular pages, for example through Google Analytics, so we can improve the site. |
| Functional | Remember your preferences, such as language or form details. |
| Marketing | Measure the effectiveness of our campaigns on platforms such as Google, LinkedIn or Meta, where used. |
Your choice: You can block or delete cookies at any time through your browser settings. Blocking some cookies may affect how parts of the website work.
06. How We Share Information
We never sell your personal data. We share it only when needed to run our business and serve you:
- Service providers such as website hosting, email, IT, analytics and CRM providers, who act on our instructions.
- Logistics partners such as freight forwarders, shipping lines, couriers and customs agents, to deliver your order.
- Banks and payment providers to process payments and Letters of Credit.
- Professional advisers such as auditors, accountants and legal advisers.
- Authorities when required by law, regulation or a valid legal request.
All third parties are expected to keep your data secure and use it only for the purpose it was shared.
07. International Data Transfers
Shubh ProPack is based in India, and your data may be processed in India or in other countries where our service providers operate. When we transfer data across borders, we take reasonable steps to make sure it remains protected, including the use of trusted providers and appropriate contractual safeguards where required.
08. Data Retention
We keep personal data only for as long as it is needed for the purpose it was collected, or as required by law:
| Type of Data | Typical Retention Period |
|---|---|
| Enquiries that do not become orders | Up to 2 years from the last contact |
| Customer, order and invoice records | As required by Indian tax, customs and company laws (generally up to 8 years) |
| Marketing contacts | Until you unsubscribe or ask us to delete your data |
| Job applications | Up to 1 year, unless you are hired |
| Website analytics data | As set in the analytics tool, typically up to 14 months |
09. How We Protect Your Data
- Secure (HTTPS) connection across our website.
- Restricted access to personal data on a need-to-know basis.
- Password-protected systems, regular updates and secure backups.
- Confidentiality obligations for our employees and service providers.
While we work hard to protect your information, no method of transmission over the internet is completely secure. If we become aware of a data breach that affects you, we will notify you and the relevant authorities where required by law.
10. Your Rights
Depending on where you live, you may have the following rights over your personal data:
- Access – request a copy of the personal data we hold about you
- Correction – ask us to correct inaccurate or incomplete data
- Deletion – ask us to erase your data where we no longer need it
- Objection & Restriction – object to or limit certain processing
- Withdraw Consent – change your mind at any time where we rely on consent
- Portability – receive your data in a commonly used format
- Complaint – contact your local data protection authority
To exercise any of these rights, email us at [email protected]. We may need to verify your identity, and we aim to respond within 30 days.
11. Marketing Communications
With your permission, or where allowed by law for business contacts, we may send you product updates, new launches and catalogues. You can opt out at any time by clicking “unsubscribe” in any email or by writing to us. Opting out of marketing will not affect messages about your active quotations or orders.
12. Third-Party Links & Services
Our website may contain links to, or embedded content from, third-party websites and services such as Google Maps, YouTube, LinkedIn, Facebook, Instagram and X. These services have their own privacy policies, and we are not responsible for how they handle your data. We encourage you to review their policies before sharing information with them.
13. Children's Privacy
Our website and services are intended for businesses and professionals. They are not directed at children under 18, and we do not knowingly collect personal data from children. If you believe a child has shared personal data with us, please contact us and we will delete it.
14. Job Applicants
If you apply for a role at Shubh ProPack, for example by writing to [email protected], we use the information in your application only to assess your suitability and to communicate with you about the recruitment process.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The latest version will always be available on this page with a revised “Last updated” date. Please also read our Terms & Conditions, which govern the use of our website and our supply of products.
16. Contact Us & Grievance Officer
If you have any questions, concerns or requests about this Privacy Policy or your personal data, please contact us:
| Contact | Details |
|---|---|
| Company | Shubh ProPack Pvt. Ltd. |
| Grievance Officer | [Name, Designation] |
| [email protected] | |
| Phone | +91-9624491845 (Monday to Friday, 9 am – 6 pm IST) |
| Address | [Registered office address], Gujarat, India |
? Privacy FAQs
No. We never sell, rent or trade your personal data. We share it only with trusted partners who help us serve you, as explained in Section 6.
They help us prepare accurate quotations, apply the right shipping terms and meet export documentation requirements for your market.
Click “unsubscribe” in any of our emails, or write to [email protected] and we will remove you from our marketing list.
Email [email protected] with your request. We will verify your identity and delete your data unless we must keep it to meet legal obligations.
